• Why do I need to provide you with my proof of identity?
    This is the part of the verification process that confirms your identity. It is a crucial step that is required by law for all legitimate online casinos.
    Verifying your identity helps to prevent fraudulent activity and ensures that you are of legal gambling age.
    We take the verification process seriously and strive to make it as convenient and straightforward as possible for our players. Rest assured that your personal information is kept confidential and secure, and our team is dedicated to providing you with a safe and enjoyable gaming experience.
  • How do I verify my account?
    All accounts need to be verified.
    We review important information such as minimum age, fraud prevention, and payment processing.

    At the moment you wish to withdraw money from your Touch Casino account, we will ask you to send the following documents for account verification.
    • Copy of a personal identification document: (Identity card, Passport, Driver's License, or Residence permit) Front and back, all four corners must be visible. You will be asked to take a selfie as part of the ID verification process.
    • Proof of Address: Utility bills such as electricity, water, gas, rent, landline telephone, or internet. (Mobile phones are not included), Bank statement, Tax report or correspondence from a central or local government authority. This document should not be older than three (3) months.
    ATTENTION. All four corners of any forwarded document must be visible.
    In exceptional cases, we may request additional documents not included in the above list.

    Should you wish to verify your account before requesting a withdrawal, access the Deposit or Withdrawal page on your Touch Casino account and follow the instructions to verify your account.