• Can I transfer money from one player account to another?
    For security reasons, it is not possible to transfer money between player accounts.

    Our efforts are directed at ensuring a secure environment, avoiding actions that facilitate fraudulent acts and money laundering.

  • Deposit not credited
    Once the deposit has been successfully completed, you will receive a confirmation message.
    If the deposit has been refused, you will also receive a notification by email.

    The deposited amount will be credited to your Touch Casino account according to the specific deadline of each payment method used.

    If you do not receive your deposit within the pre-established deadline, please check your email.

    If you have not received a refusal to pay, please contact us immediately with a bank statement showing that the deposit has not been credited. The statement should show the name of the beneficiary of the transaction, the date, balance, and transactions that occurred in the period reported.
  • I can't deposit
    If you are encountering difficulty making a deposit into your Touch Casino account, please check the following topics before contacting support:
    • Verify if you have received an email justifying the failed transaction.
    • Verify if your account is pending verification.
    • Verify if the payment method you are trying to use is valid.
    • Make sure that you have sufficient funds in your account/e-wallet.
    • Verify that you haven't reached your daily, weekly, or monthly deposit limits.
    If you still have questions, please feel free to Contact us.
  • Deposit Amounts & Processing Time
    Please find below the list of the Minimum Deposit Amount and Processing Times for each Payment Method once submitted to Touch Casino.

    Should you need further assistance, please Contact Us.

  • How to deposit in Touch Casino?

    To make a deposit, you need to have registered an account with Touch Casino

    If you are already registered, please follow the below instructions:

    • Log in with your username and password.
    • Click on the Cashier button.

    • Choose your preferred payment method and the amount and you're almost there.

    • Select Bonus if available.

    Just follow the displayed instructions.

    If there is a bonus available, do not forget to select it before depositing so that it's credited straight into your account.