• I can't withdraw funds from my Touch Casino account
    If you are encountering difficulty when making withdrawals from your Touch Casino account, please check the following topics before contacting support:

    • Verify if you have received an email justifying the failed transaction.
    • Verify if your account is pending verification.
    • Verify that the payment method you are trying to use is valid.
    • Verify if you have an active bonus that needs to be used before withdrawing.

      If questions persist, please do not hesitate to Contact Us.
  • How to cancel a withdrawal?
    Withdrawal requests may be canceled and returned to your gaming account balance while the status remains in “Pending”. Once the withdrawal has been processed, it can no longer be reversed.

    Click on your profile or go to the cashier and select ‘Transaction History’ then go to the ‘Pending Withdrawals’ tab. You will see a list of your pending withdrawal requests. Select any pending withdrawal request by clicking on it. Then click on "Cancel Withdrawal". The withdrawal request will be cancelled and the funds will be immediately returned to your gaming account balance.

    Your withdrawal history can be viewed within the "Transaction History", accessible from the ‘Cashier’. Here you will find a complete list of all your withdrawal requests, both those that have been processed and you have cancelled.

    For assistance with withdrawals, or any other matter, please contact our Customer Service Team.

  • Withdrawals limits and processing times
    Please find below the list of the Minimum Withdrawal Amount and Processing Times for each Payment Method once submitted to Touch Casino


    To learn more about deposit methods, visit the Deposit Payment Methods page.

    Should you need further assistance, please contact us.

  • How to withdraw?

    To make a withdrawal follow the instructions below:

    - Login to your account and click on "Cashier".

    - Select the "Withdraw" tab.

    - Choose one of the available payment methods.

    For details on accepted payment methods, please visit the Deposit Payment Methods page.

    Please note that your withdrawal method should be the same as the method you used to deposit.

    To know about withdrawal processing times, please visit the Withdrawal Limits and Processing Time page.

    Should you require further assistance, please Contact Us.